Protecting Your Information
When users submit personal information via the Web site, their information is protected both online and offline. Online forms (with the exception of registrations) that request users to enter personal information (such as name, address, phone, or email address) is temporarily stored on the Web server and is electronically transferred to our main computer for processing. We use common, practical and “best practice” methods to protect user information online and offline. Employees are kept up-to-date on our security and privacy practices. Our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users’ information is protected. Finally, the servers that store personally identifiable information are in a secure environment protected by firewalls and proven security mechanisms.
How We Collect and Use Information
We do retrieve the domain name, and the email address of visitors to this site (email addresses are only collected when voluntarily provided by placing an order or opting in to receive email from Arrowhead. Visitors are not required to register or provide information in order to view or browse this site. (Those who provide us with their name, address, phone number, or email address may be contacted for various reasons. These reasons can include an answer to an inquiry, shipment confirmation, new product introductions, occasional special offers, or other business related matter.) Arrowhead does not retain this information for any purpose other than to measure the frequency of use of this feature. Arrowhead does view and analyze visitor activity to better understand the functionality and preferred sections of this Web site. We use this information to improve the content and navigation of our site.
Updating Your Information
If your contact information changes or is inaccurate, please let us know by email or by calling customer service at 1-800-443-8079